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Westgate Lakes Resort And Spa, Williamsburg

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From66US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

9500 Turkey Lake Rd, Williamsburg, Florida, United States, 32819

Westgate Lakes Resort & Spa is a premier lakefront accommodation in Orlando, Florida, ideally situated near major theme parks like Universal Orlando. This full-service resort features spacious villas, a 929 m² Serenity Spa, and a pirate-themed water park. Guests can enjoy a combination of leisure, dining, and activities, making it a suitable option for both families and business travelers.

Location

Conveniently located on International Drive, the resort is just minutes away from major attractions like Universal Studios and SeaWorld. Guests benefit from easy access to the Orlando International Airport and the Orange County Convention Center. The resort also offers shuttle services to local attractions, enhancing overall accessibility.

Rooms

The resort offers a diverse range of accommodations, including spacious one-bedroom villas and oversized four-bedroom presidential villas. Each unit is equipped with either a kitchenette or full kitchen, providing the option to prepare meals. Many villas feature private patios or balconies with scenic views, enhancing the relaxation experience after a day of activities.

Eat & Drink

Westgate Lakes Resort & Spa presents multiple dining venues, including Drafts Sports Bar & Grill, which serves a variety of gourmet burgers and steaks. Guests can opt for quick bites at Cordovano Joe's for New York-style pizza or grab deli sandwiches from the Marketplace & Deli. There's also a poolside tiki bar offering cocktails and light snacks to enjoy while lounging by the water.

Leisure & Business

The leisure facilities feature seven outdoor pools, a luxury spa, an 18-hole mini golf course, as well as tennis and volleyball courts. Guests can participate in organized activities or relax at the resort's new Treasure Cove Water Park. Business visitors benefit from flexible meeting spaces, accommodating up to 1,200 people, with catering options available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio Villa
Max:
4 persons
46 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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One Bedroom Villa
Max:
4 persons
37 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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One Bedroom Deluxe Villa
Max:
4 persons
74 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Williamsburg 3.1 km
Airports
Orlando International (MCO) 24.2 km
Orlando Executive (ORL) 24.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Entertainment
  • Sun terrace
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
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Location

9500 Turkey Lake Rd, Williamsburg, Florida, United States, 32819
Map view
9500 Turkey Lake Rd, Williamsburg, Florida, United States, 32819
Nearby
Hospital
Dr. P. Phillips Hospital
520 m
Restaurants
Sid's Bistro
180 m
9500 Turkey Lake Rd.
Drafts Sports Bar & Grill
300 m
9500 Turkey Lake Road
Cafe Matisse
5.3 km
9700 International Dr Rosen Plaza Hotel
Maggiano's Little Italy
5.5 km
9101 International Dr Ste 2400 # 5 Pointe Orlando
The Pub
5.6 km
9101 International Dr
Cuba Libre Restaurant & Rum Bar
5.6 km
9101 International Dr Pointe Orlando
Taverna Opa Orlando
5.6 km
9101 International Dr Ste 2240
B.B. King's Blues Club
5.6 km
9101 International Dr Ste 2230
Plaza Garden Restaurant
5.4 km
9000 International Dr
Lafayette's
5.6 km
9101 International Dr Suite 2220

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
spacious rooms
great location
pushy service
disappointing dining
6.4/10
Nice
Rooms
6.9
Location
7.9
Service
6.7
Dining
5.0
Guest reviews
6.4/10
based on 40 reviews
3.5/5 based on 6898 reviews
7.7
7.7/10 based on 202 reviews
#318 of 382 hotels in Orlando based on Tripadvisor
Keith
United Kingdom, June  2024
7.2/10

The hotel had exceptionally appointed and spacious rooms with a full range of amenities. However, the service was focused on trying to sell the resort's timeshare. The location was excellent, near tourist attractions, but the dining experience left much to be desired. The facilities were well-equipped and modern.

Rooms
8.0
The rooms were exceptionally appointed and spacious, hosting a full range of amenities.
Service
6.0
The service was trying to sign guests up for the timeshare and sell the resort constantly.
Location
9.0
The hotel's location was excellent, close to tourist attractions and convenient for guests.
Dining
5.0
The dining experience left a lot to be desired and was not worth the price.
Facilities
8.0
The facilities were modern and well-equipped for guests' needs.
spacious rooms
pushy service
Gillian
United Kingdom, June  2024
7.4/10

Trying to find a parking spot might take a while but the rooms are clean and comfortable, perfect for families. The staff isn't perfect but tries to make your stay better. The location is central to many attractions but quite far from the city center. The dining experience has its ups and downs, and the facilities are next to none.

Rooms
8.0
The rooms are clean and accommodating for large families.
Service
7.0
The staff does its best to enhance your stay.
Location
7.0
The location is central to major attractions.
Dining
6.0
The dining experience is a mix of ups and downs.
Facilities
9.0
A variety of facilities available for guests.
Roger
United Kingdom, June  2024
6.4/10

I had a good stay at the hotel with some positives and negatives. The room had a big walk-in tub which was great, but it was older although still comfortable. The garage was a bit far from our room and not available for both nights.

Rooms
7.0
The room had a big walk-in tub, which was great. Although it was older, it was still very comfortable.
Service
6.0
The service was a mix. Some staff members were amazing and super nice, but others needed training on customer service.
Location
7.0
The location was convenient for the parks, but I had a view of the road and construction nearby which was not ideal.
Dining
5.0
The dining experience was lacking, with a simple breakfast of cereal and cold pastries.
Facilities
7.0
The facilities were decent overall.
Glenn
United States, May  2024
6.0/10

My stay at the hotel was a mix of positives and negatives. The rooms, though outdated and uncomfortable, had some good features like the toaster and fridge. The service was a hit or miss - some staff were friendly and went the extra mile, while others seemed neglectful. The location was great for accessing Orlando attractions, but the dining experience left much to be desired. The facilities overall were decent, but there were some areas that needed improvement.

Rooms
5.0
The rooms, though outdated, have some useful amenities like the toaster and fridge. However, they are dingy and uncomfortable.
Service
6.0
The service was a mix - some staff were friendly and helpful, while others seemed neglectful and unprofessional.
Location
8.0
The hotel's location is perfect for accessing all the Orlando attractions within a short drive.
Dining
5.0
The dining experience was disappointing with limited breakfast options and some service mishaps.
Facilities
7.0
The facilities were overall decent, but there were areas that needed improvement.
Ken
United Kingdom, May  2024
6.0/10

I had a mixed experience at the hotel. The room had some great facilities like a double jacuzzi bath and good views of the lake, but the shower had an odd configuration and the room felt a bit outdated. The service was a hit-or-miss with some staff being amazing and others rude. The location near the lake was enjoyable, but not exceptional. The dining experience was disappointing with limited breakfast options. Despite some drawbacks, the facilities were decent overall.

Rooms
7.0
The room was great with large facilities like a double jacuzzi bath, a good-sized balcony, and good views over the lake.
Service
6.0
The service was a mixed bag. Some staff members were amazing and super nice, while others were rude and disrespectful.
Location
7.0
The hotel's location near the lake was enjoyable but not exceptional.
Dining
5.0
The dining experience was disappointing with very limited breakfast options.
Facilities
6.0
The facilities were decent overall.
Jamie
United Kingdom, May  2024
7.8/10

The hotel offered amazing rooms with great facilities including a double jacuzzi bath and beautiful views over the lake.

Rooms
8.0
The rooms were great with large facilities, a double jacuzzi bath, and good views over the lake.
Service
9.0
The staff was always attentive and helpful, making sure to take care of the pool and provide friendly service.
Location
8.0
The location was close to popular attractions and had lots of restaurants and stores around, perfect for exploring the area.
Dining
7.0
The dining options were a bit limited, but the spread was nice for those touring the property.
Facilities
7.0
The facilities were good overall, but some improvements could enhance the dining experience.
George
United States, May  2024
8.2/10

Wow, my family and I had a great time at Westgate! The rooms were spacious, very clean, and had a kitchenette plus a huge bathroom with a jacuzzi tub, perfect for our family. While the hotel was already paid for, the staff was accommodating and made our stay even better. If I had to pick a con, the relentless promotion of the resort was a bit overwhelming.

Rooms
9.0
The rooms were expansive and very, very clean, complete with a kitchenette and a huge bathroom with a jacuzzi tub.
Service
8.0
The service was excellent, with attentive staff including BeBe at the front desk. However, the continuous promotion of the resort was a slight downside.
Location
9.0
The location was superb, near tourist attractions, shopping outlets, and close to Universal. Being right next to Walmart and other convenient stores was very convenient.
Dining
6.0
The dining experience wasn't the best; felt pressured for breakfast and had limited options. However, they did offer Mediterranean dishes, but it wasn't worth the price.
Facilities
9.0
The hotel facilities were top-notch with a variety of services offered, making the stay comfortable and convenient.
Nicola
United Kingdom, May  2024
5.0/10

The hotel room seemed like someone was hanging out in it; it didn't get cleaned until very late that night after multiple phone calls. The walk to the main reception and pool was about 10-15 minutes, which was fine.

Rooms
5.0
The room felt lived-in and needed multiple calls for cleaning.
Service
5.0
The staff made inappropriate remarks about guests in Spanish and lacked interest or welcome in interactions.
Location
7.0
The location was somewhat spoiled by a low-tactic crocodile sales pitch, but overall it was convenient with friendly and helpful staff.
Dining
5.0
The dining experience had limited product selection, and guests felt pressured into a seminar, which was disappointing.
Facilities
5.0
Facilities like car hire and parking were available, but overall service was not satisfactory.
Great location
Unwelcoming service
Mike
United Kingdom, April  2024
6.0/10

The hotel's rooms were excellent, and I will definitely return for a vacation again. However, they were extremely small and in need of deep cleaning as there was toilet paper stuck to the bathroom door, hair on the floor, and even a mysterious buckle on the bedroom floor.

Rooms
7.0
The rooms were excellent, but they require deep cleaning.
Service
5.0
The employees and management were great but tried to sell us timeshare tours and pressured guests into attending a timeshare meeting.
Location
8.0
The location was perfect, parallel to I Drive and near Orlando, with friendly staff, but the Chickee Hut was the only usable place on the island.
Dining
5.0
The dining wasn't worth waiting for, and options were limited.
Facilities
6.0
The facilities need improvement.
great location
needs deep cleaning
Jack
United Kingdom, February  2024
7.0/10

The hotel room was a mixed experience with great deals offered for certain locations but noise disturbances and cleanliness issues. However, the service was accommodating and convenient, with the shuttle service being a highlight. The location was ideal, close to restaurants and attractions, although noise from salespeople was absent. Dining options were limited, mainly for timeshare visitors, but self-service food was available. Overall facilities were satisfactory, with room for improvement in cleanliness and noise control.

Rooms
6.0
The room in the 60 Building in a 1 BR Suite was noisy and old, but we got a great deal on it.
Service
8.0
The service was excellent, especially with the shuttle service and room change assistance.
Location
9.0
The location was great with easy access to restaurants and popular attractions, overlooking the lake.
Dining
5.0
The dining options were limited to specific tours for timeshare visitors, but self-service food was available.
Facilities
7.0
Facilities met basic needs, but cleanliness could be improved, and noise control was lacking.
Harry
United States, February  2024
7.0/10

I had a lovely stay at the hotel! The rooms were very nice, with a big kitchen and living room. I particularly enjoyed the double jacuzzi bath in the bathroom and the good size flat-screen television. The balcony offered good views over the lake, although the bed was a bit high for my liking. Overall, a great experience with spacious and well-equipped rooms.

Rooms
8.0
The rooms were very nice, with great facilities including a double jacuzzi bath. The bed was a bit high for my comfort, but I loved the Jacuzzi in the room.
Service
7.0
The staff was friendly and accommodating. They provided great service, offering us keys to a pool view room on the 6th floor and even upgraded us to a suite. A broken pack and play in the room was a small downside.
Location
8.0
The location was perfect for exploring all the Orlando attractions and restaurants nearby. It was central to Disney, Sea World, Universal, and more. However, being right next to several loud air conditioning units was a bit of a nuisance.
Dining
5.0
The dining options were limited and left much to be desired. For those not on a tour, the choices were scarce. However, the nearby restaurants and stores made up for the on-site dining experience.
Facilities
7.0
The facilities were good overall, offering convenient services like car hire and laundry. However, improvements could be made in the dining area.
Spacious Rooms
Limited Dining Options
Frederick
United Kingdom, February  2024
8.2/10

I truly stumbled upon this hotel by accident, and it turned out to be a wonderful find. The rooms were fantastic with great facilities, including a double Jacuzzi bath in the bathroom. I spent a good 5 minutes just admiring the beautiful view from my room's good-sized balcony overlooking the lake.

Rooms
9.0
The rooms were great, large, and well-equipped with a double Jacuzzi bath. The view over the lake was beautiful.
Service
8.0
The service was amazingly nice and helpful. I had a pleasant encounter with the staff at the Chickee Hut, the only usable place on the island, and they were all very kind.
Location
9.0
The location was perfect, especially for celebrating special occasions like my one-year anniversary. It was conveniently close to the IAAPA convention and provided easy access to Orlando's attractions.
Dining
7.0
The dining experience was nice with decently priced options. The breakfast consisted of cereal, cold muffins, danishes, and croissants, which was satisfactory.
Facilities
8.0
The facilities were good, offering various services like car hire, dry cleaning, bicycle hire, and more. The hotel amenities were helpful during my stay.
Beautiful view
Limited breakfast options
Bert
United Kingdom, February  2024
7.4/10

The hotel exceeded my expectations with spacious and luxurious rooms, although the high bed might be inconvenient for some. The views over the lake from the balcony were excellent, and the double jacuzzi bath added a touch of relaxation. However, the TV channels were limited, and the bed height could be a potential issue for shorter guests.

Rooms
8.0
The room at the VIP desk was a lot bigger and nicer than expected, with good facilities like a double jacuzzi bath and a large balcony offering great views over the lake. The bed was a bit high but still comfortable.
Service
9.0
The service was always friendly and helpful, making my stay pleasant and comfortable.
Location
8.0
The location was perfect, offering easy access to Universal Studios and providing beautiful views of the lake. However, being near the air conditioning units may impact the noise level in certain rooms.
Dining
5.0
The dining options provided a homemade soup, which was a nice touch. However, the breakfast was subpar, consisting mainly of cereal and cold pastries.
Facilities
7.0
The facilities were good overall, but the limited TV channels and somewhat noisy environment detracted slightly from the experience.
Terry
United Kingdom, February  2024
7.0/10

The hotel had a nice screened-in back patio with great facilities, but cleanliness was not up to my expectations, especially with a roach in the sample unit. The room featured a double Jacuzzi bath, a good-size flat-screen television with limited channels, and fantastic views of the lake.

Rooms
7.0
The rooms weren't as clean as I would have liked, but they were spacious and well-equipped with amenities like a double Jacuzzi bath and a good-sized balcony overlooking the lake.
Service
8.0
The staff was friendly and efficiently got us set up in a lake-view suite. They have been involved in this business endeavor for more than ten years already, providing good and efficient service.
Location
8.0
The location was perfect for my family of four, offering beautiful views of the lake and being just a short Uber ride from attractions. However, it was not close to the convention center and was positioned next to noisy air conditioning units.
Dining
5.0
The dining experience was subpar at best, with a breakfast situation that felt forced and required a deposit. However, you can enjoy local pastries in the area.
Facilities
8.0
The hotel facilities were great, including a double Jacuzzi bath in the room for a luxurious touch.
Sean
United States, January  2024
5.0/10

The hotel is set in a huge property, although the cleaning conditions were terrible. Unfortunately, the room was not available for both nights, but it seems it had not been thoroughly cleaned for over a year. On the bright side, the location is fantastic for exploring the area, taking about 30 minutes to reach the main attractions. The rooms were reasonably priced.

Rooms
5.0
The room, unfortunately, was not in good cleaning conditions and was unavailable for both nights. It seems it had not been properly cleaned for quite some time.
Service
5.0
I found the service to be slow during check-in, even though the staff was nice overall. Unfortunately, some issues were not fixed, and one staff member was unwelcoming. The range of services available, from car hire to laundry, is useful but requires attention to detail.
Location
6.0
While the location is not great, it is at least close to some pretty sights and outlet malls. It is convenient for exploring, but not exceptional.
Dining
5.0
The dining experience was limited, with only cereal and cold pastries available. There was also some pressure to attend a seminar during breakfast, which was not ideal.
Facilities
5.0
Facilities could be improved, considering the issues with room availability and cleaning. However, the hotel's general amenities seem to be sufficient, though not outstanding in any way.
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Rooms and Guests2 Guests, 1 Room