Owners access | Hotel information and booking website unofficial
Westgate Lakes Resort And Spa, Williamsburg
66US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
9500 Turkey Lake Rd,
Williamsburg,
Florida,
United States of America,
32819,
Florida
Westgate Lakes Resort And Spa offers a full-service experience with spacious villas, an on-site Treasure Cove Water Park, and seven outdoor pools. This 4-star family-friendly hotel caters to guests looking for both leisure and convenience near Orlando's attractions.
Rooms & Amenities
Accommodations at Westgate Lakes Resort And Spa include a variety of spacious villas ranging from studio options to oversized Four-Bedroom Presidential Villas. Many rooms feature patios or balconies, offering views and added comfort. Each villa includes amenities such as a kitchenette or full kitchen, flat-screen TVs, and laundry facilities.
Dining Options
Dining options at the resort include Drafts Sports Bar & Grill, which features a variety of burgers and steaks, as well as Cordovano Joe's for New York-style pizza. Guests can also enjoy light meals at the Marketplace & Deli, alongside poolside bar service. Sid's Bistro offers sweet treats like Hershey's® ice cream.
Leisure & Activities
Guests can unwind at the world-class Serenity Spa, offering a range of treatments and wellness services. The hotel's amenities also include an 18-hole mini golf course, basketball, tennis, and volleyball courts. The new Treasure Cove Water Park features dual waterslides and a wave pool for family-friendly fun.
Accessibility & Transportation
Westgate Lakes Resort And Spa provides accessible routes and amenities for all guests, including those with mobility impairments. A complimentary shuttle service connects guests to nearby attractions, such as SeaWorld and Universal Studios, located 1.5 miles and 2 miles away, respectively. Local transportation options include bus services to various destinations.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Impressive Amenities!
“The hotel boasts a wealth of fun amenities including an arcade, bowling alley, and multiple hot pools, ensuring endless entertainment.” view full review
Spacious & Comfortable
“Our one-bedroom king suite exceeded our expectations with its spacious layout and amazing lake view, making our stay truly enjoyable.” view full review
Luxurious Relaxation
“The bathroom featured a spacious whirlpool tub that comfortably accommodates two, adding a touch of luxury to our stay.” view full review
Well-Equipped Kitchen
“The Deluxe Villa's kitchen came fully equipped with great appliances, including a dishwasher and full-size refrigerator, making meal prep a breeze.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Canoeing
Cycling
Tennis court
Bowling
Golf course
Pool tables
Table tennis
Yoga class
Sports trainer
Fishing
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Board games
Children's play area
Kids club
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Entertainment
Sun terrace
BBQ facilities
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Show more
Location
9500 Turkey Lake Rd,
Williamsburg,
Florida,
United States of America,
32819,
Florida
Map view
9500 Turkey Lake Rd,
Williamsburg,
Florida,
United States of America,
32819,
Florida
City landmarks
Amusement Park
SeaWorld Orlando
1.4
mi
7007 Sea World Drive
SeaWorld
1.4
mi
8401 International Drive
The Wheel at ICON Park
2.7
mi
Museums
Ripley's Believe it or Not
1.4
mi
Amusement & Theme Parks
Discovery Cove
1.8
mi
Regal Pointe Orlando Stadium 20 & IMAX
2900 ft
8969 International Dr
Hawaiian Rumble Adventure Golf
3100 ft
Convention & Visitor Bureau
2.3
mi
Amusement Park
Aquatica
1.4
mi
Amusement Park
Aquatica Orlando
1.4
mi
9101 International Dr
Regal Point Orlando Stadium and IMAX
2800 ft
9067 International Dr
Wonderworks
2900 ft
WonderWorks Family Attractions
2900 ft
Parking area
ICON Park
2.7
mi
Church
Basilica of the National Shrine of Mary
1.4
mi
Titanic The Experience
3800 ft
Convention Center
Orange County Convention Center
3.3
mi
Museums
Madame Tussauds Orlando
2.8
mi
8337 International Dr
SEA LIFE Orlando Aquarium
2.9
mi
Museum of Illusions Orlando
2.7
mi
8501 International Dr
Pirate's Cove Adventure Golf
2.8
mi
Museums
SKELETONS: Museum of Osteology
3.0
mi
9067 International Dr
WonderWorks Orlando
3.4
mi
8967 International Dr
Icebar Orlando
3.3
mi
Americas Escape Game
3.1
mi
Drip
3.1
mi
Mall
Pointe Orlando
3.5
mi
Andretti Indoor Karting & Games Orlando
3.6
mi
iFLY
3.3
mi
Nearby
Hospitals
Dr. P. Phillips Hospital
1800 ft
Restaurants
Sid's Bistro
600 ft
9500 Turkey Lake Rd.
Drafts Sports Bar & Grill
1000 ft
9500 Turkey Lake Road
Cafe Matisse
3.3
mi
9700 International Dr Rosen Plaza Hotel
Maggiano's Little Italy
3.4
mi
9101 International Dr Ste 2400 # 5 Pointe Orlando
The Pub
3.5
mi
9101 International Dr
Cuba Libre Restaurant & Rum Bar
3.5
mi
9101 International Dr Pointe Orlando
Taverna Opa Orlando
3.5
mi
9101 International Dr Ste 2240
B.B. King's Blues Club
3.5
mi
9101 International Dr Ste 2230
Plaza Garden Restaurant
3.4
mi
9000 International Dr
Lafayette's
3.5
mi
9101 International Dr Suite 2220
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
spacious rooms
great location
pushy service
disappointing dining
6.4/10
Nice
Rooms
6.9
Location
7.9
Service
6.7
Dining
5.0
Guest reviews
6.4/10
based on 40 reviews
3.5/5
based on 6898 reviews
7.8
7.8/10 based on 215 reviews
#318 of 382 hotels in Orlando based on Tripadvisor
Keith
United Kingdom,
June
2024
7.2/10
The hotel had exceptionally appointed and spacious rooms with a full range of amenities. However, the service was focused on trying to sell the resort's timeshare. The location was excellent, near tourist attractions, but the dining experience left much to be desired. The facilities were well-equipped and modern.
Rooms
8.0
The rooms were exceptionally appointed and spacious, hosting a full range of amenities.
Service
6.0
The service was trying to sign guests up for the timeshare and sell the resort constantly.
Location
9.0
The hotel's location was excellent, close to tourist attractions and convenient for guests.
Dining
5.0
The dining experience left a lot to be desired and was not worth the price.
Facilities
8.0
The facilities were modern and well-equipped for guests' needs.
spacious rooms
pushy service
Gillian
United Kingdom,
June
2024
7.4/10
Trying to find a parking spot might take a while but the rooms are clean and comfortable, perfect for families. The staff isn't perfect but tries to make your stay better. The location is central to many attractions but quite far from the city center. The dining experience has its ups and downs, and the facilities are next to none.
Rooms
8.0
The rooms are clean and accommodating for large families.
Service
7.0
The staff does its best to enhance your stay.
Location
7.0
The location is central to major attractions.
Dining
6.0
The dining experience is a mix of ups and downs.
Facilities
9.0
A variety of facilities available for guests.
Roger
United Kingdom,
June
2024
6.4/10
I had a good stay at the hotel with some positives and negatives. The room had a big walk-in tub which was great, but it was older although still comfortable. The garage was a bit far from our room and not available for both nights.
Rooms
7.0
The room had a big walk-in tub, which was great. Although it was older, it was still very comfortable.
Service
6.0
The service was a mix. Some staff members were amazing and super nice, but others needed training on customer service.
Location
7.0
The location was convenient for the parks, but I had a view of the road and construction nearby which was not ideal.
Dining
5.0
The dining experience was lacking, with a simple breakfast of cereal and cold pastries.
Facilities
7.0
The facilities were decent overall.
Glenn
United States of America,
May
2024
6.0/10
My stay at the hotel was a mix of positives and negatives. The rooms, though outdated and uncomfortable, had some good features like the toaster and fridge. The service was a hit or miss - some staff were friendly and went the extra mile, while others seemed neglectful. The location was great for accessing Orlando attractions, but the dining experience left much to be desired. The facilities overall were decent, but there were some areas that needed improvement.
Rooms
5.0
The rooms, though outdated, have some useful amenities like the toaster and fridge. However, they are dingy and uncomfortable.
Service
6.0
The service was a mix - some staff were friendly and helpful, while others seemed neglectful and unprofessional.
Location
8.0
The hotel's location is perfect for accessing all the Orlando attractions within a short drive.
Dining
5.0
The dining experience was disappointing with limited breakfast options and some service mishaps.
Facilities
7.0
The facilities were overall decent, but there were areas that needed improvement.
Ken
United Kingdom,
May
2024
6.0/10
I had a mixed experience at the hotel. The room had some great facilities like a double jacuzzi bath and good views of the lake, but the shower had an odd configuration and the room felt a bit outdated. The service was a hit-or-miss with some staff being amazing and others rude. The location near the lake was enjoyable, but not exceptional. The dining experience was disappointing with limited breakfast options. Despite some drawbacks, the facilities were decent overall.
Rooms
7.0
The room was great with large facilities like a double jacuzzi bath, a good-sized balcony, and good views over the lake.
Service
6.0
The service was a mixed bag. Some staff members were amazing and super nice, while others were rude and disrespectful.
Location
7.0
The hotel's location near the lake was enjoyable but not exceptional.
Dining
5.0
The dining experience was disappointing with very limited breakfast options.
Facilities
6.0
The facilities were decent overall.
Jamie
United Kingdom,
May
2024
7.8/10
The hotel offered amazing rooms with great facilities including a double jacuzzi bath and beautiful views over the lake.
Rooms
8.0
The rooms were great with large facilities, a double jacuzzi bath, and good views over the lake.
Service
9.0
The staff was always attentive and helpful, making sure to take care of the pool and provide friendly service.
Location
8.0
The location was close to popular attractions and had lots of restaurants and stores around, perfect for exploring the area.
Dining
7.0
The dining options were a bit limited, but the spread was nice for those touring the property.
Facilities
7.0
The facilities were good overall, but some improvements could enhance the dining experience.
George
United States of America,
May
2024
8.2/10
Wow, my family and I had a great time at Westgate! The rooms were spacious, very clean, and had a kitchenette plus a huge bathroom with a jacuzzi tub, perfect for our family. While the hotel was already paid for, the staff was accommodating and made our stay even better. If I had to pick a con, the relentless promotion of the resort was a bit overwhelming.
Rooms
9.0
The rooms were expansive and very, very clean, complete with a kitchenette and a huge bathroom with a jacuzzi tub.
Service
8.0
The service was excellent, with attentive staff including BeBe at the front desk. However, the continuous promotion of the resort was a slight downside.
Location
9.0
The location was superb, near tourist attractions, shopping outlets, and close to Universal. Being right next to Walmart and other convenient stores was very convenient.
Dining
6.0
The dining experience wasn't the best; felt pressured for breakfast and had limited options. However, they did offer Mediterranean dishes, but it wasn't worth the price.
Facilities
9.0
The hotel facilities were top-notch with a variety of services offered, making the stay comfortable and convenient.
Nicola
United Kingdom,
May
2024
5.0/10
The hotel room seemed like someone was hanging out in it; it didn't get cleaned until very late that night after multiple phone calls. The walk to the main reception and pool was about 10-15 minutes, which was fine.
Rooms
5.0
The room felt lived-in and needed multiple calls for cleaning.
Service
5.0
The staff made inappropriate remarks about guests in Spanish and lacked interest or welcome in interactions.
Location
7.0
The location was somewhat spoiled by a low-tactic crocodile sales pitch, but overall it was convenient with friendly and helpful staff.
Dining
5.0
The dining experience had limited product selection, and guests felt pressured into a seminar, which was disappointing.
Facilities
5.0
Facilities like car hire and parking were available, but overall service was not satisfactory.
Great location
Unwelcoming service
Mike
United Kingdom,
April
2024
6.0/10
The hotel's rooms were excellent, and I will definitely return for a vacation again. However, they were extremely small and in need of deep cleaning as there was toilet paper stuck to the bathroom door, hair on the floor, and even a mysterious buckle on the bedroom floor.
Rooms
7.0
The rooms were excellent, but they require deep cleaning.
Service
5.0
The employees and management were great but tried to sell us timeshare tours and pressured guests into attending a timeshare meeting.
Location
8.0
The location was perfect, parallel to I Drive and near Orlando, with friendly staff, but the Chickee Hut was the only usable place on the island.
Dining
5.0
The dining wasn't worth waiting for, and options were limited.
Facilities
6.0
The facilities need improvement.
great location
needs deep cleaning
Jack
United Kingdom,
February
2024
7.0/10
The hotel room was a mixed experience with great deals offered for certain locations but noise disturbances and cleanliness issues. However, the service was accommodating and convenient, with the shuttle service being a highlight. The location was ideal, close to restaurants and attractions, although noise from salespeople was absent. Dining options were limited, mainly for timeshare visitors, but self-service food was available. Overall facilities were satisfactory, with room for improvement in cleanliness and noise control.
Rooms
6.0
The room in the 60 Building in a 1 BR Suite was noisy and old, but we got a great deal on it.
Service
8.0
The service was excellent, especially with the shuttle service and room change assistance.
Location
9.0
The location was great with easy access to restaurants and popular attractions, overlooking the lake.
Dining
5.0
The dining options were limited to specific tours for timeshare visitors, but self-service food was available.
Facilities
7.0
Facilities met basic needs, but cleanliness could be improved, and noise control was lacking.
Harry
United States of America,
February
2024
7.0/10
I had a lovely stay at the hotel! The rooms were very nice, with a big kitchen and living room. I particularly enjoyed the double jacuzzi bath in the bathroom and the good size flat-screen television. The balcony offered good views over the lake, although the bed was a bit high for my liking. Overall, a great experience with spacious and well-equipped rooms.
Rooms
8.0
The rooms were very nice, with great facilities including a double jacuzzi bath. The bed was a bit high for my comfort, but I loved the Jacuzzi in the room.
Service
7.0
The staff was friendly and accommodating. They provided great service, offering us keys to a pool view room on the 6th floor and even upgraded us to a suite. A broken pack and play in the room was a small downside.
Location
8.0
The location was perfect for exploring all the Orlando attractions and restaurants nearby. It was central to Disney, Sea World, Universal, and more. However, being right next to several loud air conditioning units was a bit of a nuisance.
Dining
5.0
The dining options were limited and left much to be desired. For those not on a tour, the choices were scarce. However, the nearby restaurants and stores made up for the on-site dining experience.
Facilities
7.0
The facilities were good overall, offering convenient services like car hire and laundry. However, improvements could be made in the dining area.
Spacious Rooms
Limited Dining Options
Frederick
United Kingdom,
February
2024
8.2/10
I truly stumbled upon this hotel by accident, and it turned out to be a wonderful find. The rooms were fantastic with great facilities, including a double Jacuzzi bath in the bathroom. I spent a good 5 minutes just admiring the beautiful view from my room's good-sized balcony overlooking the lake.
Rooms
9.0
The rooms were great, large, and well-equipped with a double Jacuzzi bath. The view over the lake was beautiful.
Service
8.0
The service was amazingly nice and helpful. I had a pleasant encounter with the staff at the Chickee Hut, the only usable place on the island, and they were all very kind.
Location
9.0
The location was perfect, especially for celebrating special occasions like my one-year anniversary. It was conveniently close to the IAAPA convention and provided easy access to Orlando's attractions.
Dining
7.0
The dining experience was nice with decently priced options. The breakfast consisted of cereal, cold muffins, danishes, and croissants, which was satisfactory.
Facilities
8.0
The facilities were good, offering various services like car hire, dry cleaning, bicycle hire, and more. The hotel amenities were helpful during my stay.
Beautiful view
Limited breakfast options
Bert
United Kingdom,
February
2024
7.4/10
The hotel exceeded my expectations with spacious and luxurious rooms, although the high bed might be inconvenient for some. The views over the lake from the balcony were excellent, and the double jacuzzi bath added a touch of relaxation. However, the TV channels were limited, and the bed height could be a potential issue for shorter guests.
Rooms
8.0
The room at the VIP desk was a lot bigger and nicer than expected, with good facilities like a double jacuzzi bath and a large balcony offering great views over the lake. The bed was a bit high but still comfortable.
Service
9.0
The service was always friendly and helpful, making my stay pleasant and comfortable.
Location
8.0
The location was perfect, offering easy access to Universal Studios and providing beautiful views of the lake. However, being near the air conditioning units may impact the noise level in certain rooms.
Dining
5.0
The dining options provided a homemade soup, which was a nice touch. However, the breakfast was subpar, consisting mainly of cereal and cold pastries.
Facilities
7.0
The facilities were good overall, but the limited TV channels and somewhat noisy environment detracted slightly from the experience.
Terry
United Kingdom,
February
2024
7.0/10
The hotel had a nice screened-in back patio with great facilities, but cleanliness was not up to my expectations, especially with a roach in the sample unit. The room featured a double Jacuzzi bath, a good-size flat-screen television with limited channels, and fantastic views of the lake.
Rooms
7.0
The rooms weren't as clean as I would have liked, but they were spacious and well-equipped with amenities like a double Jacuzzi bath and a good-sized balcony overlooking the lake.
Service
8.0
The staff was friendly and efficiently got us set up in a lake-view suite. They have been involved in this business endeavor for more than ten years already, providing good and efficient service.
Location
8.0
The location was perfect for my family of four, offering beautiful views of the lake and being just a short Uber ride from attractions. However, it was not close to the convention center and was positioned next to noisy air conditioning units.
Dining
5.0
The dining experience was subpar at best, with a breakfast situation that felt forced and required a deposit. However, you can enjoy local pastries in the area.
Facilities
8.0
The hotel facilities were great, including a double Jacuzzi bath in the room for a luxurious touch.
Sean
United States of America,
January
2024
5.0/10
The hotel is set in a huge property, although the cleaning conditions were terrible. Unfortunately, the room was not available for both nights, but it seems it had not been thoroughly cleaned for over a year. On the bright side, the location is fantastic for exploring the area, taking about 30 minutes to reach the main attractions. The rooms were reasonably priced.
Rooms
5.0
The room, unfortunately, was not in good cleaning conditions and was unavailable for both nights. It seems it had not been properly cleaned for quite some time.
Service
5.0
I found the service to be slow during check-in, even though the staff was nice overall. Unfortunately, some issues were not fixed, and one staff member was unwelcoming. The range of services available, from car hire to laundry, is useful but requires attention to detail.
Location
6.0
While the location is not great, it is at least close to some pretty sights and outlet malls. It is convenient for exploring, but not exceptional.
Dining
5.0
The dining experience was limited, with only cereal and cold pastries available. There was also some pressure to attend a seminar during breakfast, which was not ideal.
Facilities
5.0
Facilities could be improved, considering the issues with room availability and cleaning. However, the hotel's general amenities seem to be sufficient, though not outstanding in any way.